Introducing Spaciable 2.0 · Intelligence

11 siloed systems means you're losing 14+ hours to admin on every completion.

Spaciable 2.0 is the intelligence that connects every tool and touchpoint, from first enquiry to years after move-in.

• 42%less time spent on handover and admin processes
• 75%faster response to resident and buyer issues
• 85%less compliance admin across the portfolio

Book a demo · See it in action

Powered by 25+ years of residential property experience

Built for housing. Proven with 250+ clients. From reservations and conveyancing to handover and aftercare, it's ready on day one. Enterprise platforms sell broad functionality, then bill you again to make it fit your business.

Better ROI. Not a generic platform you pay to bend into shape. Every feature you licence was built for a property developer, so none of your budget goes on capability you will never switch on.

What a general-purpose CRM does not cover

Of the eighteen processes a housebuilder runs, a general-purpose enterprise CRM handles contact and enquiry management, pipeline reporting and forecasting, and email and task automation. It partially handles snag and defect reporting, contractor allocation and SLAs, and service charge and rent payments. The following it does not do at all:

• Plot release and availability
• Reservation to exchange progression
• Conveyancing chain tracking
• Build stage sign-off
• Handover pack assembly
• Home User Guides and warranties
• Golden thread evidence
• Meter readings at handover
• Resident app for post-move-in
• Shared space and amenity booking
• Parcel management with QR collection
• Tenant Satisfaction Measures

Spaciable 2.0 Intelligence: your own AI sales and aftercare director

Advanced AI intelligence, grounded in the live data, workflows and trust of Spaciable. You stop going looking. You ask, and it acts.

Powered by secure enterprise LLM integrations, including Anthropic’s Claude API.

Before: a director asks on Monday. Four people open six systems. The answer arrives Thursday, already out of date.

With Spaciable 2.0: answered in seconds from live data, with the follow-up work drafted, assigned and tracked.

Time is money. Late data is expensive: a slipping plot, an unchased reservation, a defect that grows for three days before anyone sees it. Answers and actions arrive the moment the data does.

Six stages. One system. No manual handover between tools.

1. Attract

Every enquiry is captured, qualified, and nurtured automatically, ensuring prospects get the right information at the right time.

• Live availability checks
• Enriched data enables personalised sales calls
• Follow-up starts within the hour
• Full marketing attribution

2. Reserve

A reservation triggers everything at once: paperwork, deposit payment, buyer account and the countdown to exchange.

• Reservation pack issued
• Deposit reconciled against finance
• Buyer portal and journey created
• Resident invited to the app

3. Legal

Progression is tracked rather than chased, as Spaciable guides the buyers through the process.

• Milestones monitored across every chain
• Specification choices made through Spaciable
• Buyer updated automatically at each step
• Forecast completion date kept honest

4. Complete

Having guided the buyer to legal completion, Spaciable ensures all data is consistent and accurate to ensure the completion date isn't delayed by admin hold-ups.

• Data is pulled from the CRM into Spaciable
• Handover pack assembled
• Specifications populated in app
• Pre-inspection carried out

5. Move-in

The buyer arrives to a home that already knows them: documents, appliance manuals, warranty dates, meter readings and their site contacts, all in the app.

• Digital home and document library published
• Demonstration and appliance guides delivered
• Meter readings captured at handover
• Warranty clock started and tracked

6. Living

Aftercare runs itself for years: reports triaged, contractors allocated and satisfaction measured. For apartment buildings, Spaciable 2.0 also acts as a digital concierge.

• Reports triaged and allocated automatically
• Response times measured against your SLA
• Recurring defects flagged to build and design
• Experience-enhancing services that increase referrals

ROI at scale

Across 250 plots at 5 developments, Spaciable 2.0 returns approximately 2,750 admin hours to your teams each year — around £94k of equivalent staff cost, before any effect on fall-throughs. Indicative, using the 42% admin reduction measured across Spaciable portfolios and a £34/hour blended rate.

Integrate with your ecosystem or consolidate your tech stack

Spaciable 2.0 reads the systems you already run — Salesforce, HubSpot, Stripe, Microsoft 365, QuickBooks, Xero, Sage — or replaces them outright. Both routes end with one dataset.

Category	What Spaciable does natively	What it replaces	Separate system, per month	Spaciable 2.0
CRM	Prospect capture, nurture and reservation pipeline	Standalone CRM licences	£350	Included
Marketing	Listings, brochures and campaign pages generated from plot data	Brochure and listing tools	£300	Included
Reservation	Reservation fees, forms and payments taken in-platform	Payment and e-sign subscriptions	£200	Included
Handover and onboarding	Legal milestones, document packs and buyer journey	Manual onboarding processes and spreadsheets	£400	Included
Aftercare and defects	Reporting, triage, contractor scheduling, sign-off	Defect reporting and helpdesk systems	£450	Included
Building management	Shared spaces, visitors, parcels, meters, compliance	Separate resident and building management apps	£500	Included
Per month	One 100-plot development. Spaciable is £5 per plot per month plus a £50 software fee.		£2,200 (£26,400 a year)	£550 (£6,600 a year)

One licence. All of it on a single platform, instead of separate CRM, document, booking, payment and reporting subscriptions to buy, integrate and renew.

Spaciable features

Sales and marketing

• CGIs
• Fly-through videos
• Virtual home tours
• Home demonstration videos
• Make specification choices
• Reservation management
• Buyer communication tools
• Site visit arrangement
• Custom-built CRM
• Sales sites with analytics and enrichment data

Communication and notifications

• Direct real-time communication between managers and residents
• Push notifications, SMS, WhatsApp and email (individual, group, or development-wide)
• Automated communications
• Community forums
• Two-way messaging
• Agentic workflows to automate and personalise processes

Compliance and regulatory

• Consumer Code compliance
• NHQB compliance
• Tenancy paperwork digitisation
• Health and safety documentation
• Regulatory requirement tracking
• ESG support

Parcel and package management

• Parcel arrival scanning with instant app notifications
• Personalised QR codes for secure item collection
• Minimises administrative work and resident frustration
• Reduces cluttered lobbies

Defect and maintenance reporting

• Defect reporting with supporting media
• Maintenance issue tracking and assignment
• Real-time status updates
• Audit trail for compliance
• Contractor app for streamlined resolution

Admin and operations

• Centralised admin dashboard
• Task logging and assignment
• Real-time team coordination
• Building management automation
• Operations streamlining
• Multi-property management
• White-label customisation

Shared spaces and amenities

• Shared space booking and reservation system
• Amenity access and payment through app
• Customisable pricing, deposits and time slots
• Automated booking and payment services
• User reviews for facilities feedback

Digital concierge

• Answers resident questions about the home and the building
• Books restaurants, taxis and local services
• Promotes on-site retail, leisure and services in mixed-use developments
• Local news, weather and travel updates
• What's on this weekend: events and openings nearby

Resident engagement

• User-friendly customisable dashboard
• Area guides and neighbourhood insights
• Surveys and feedback collection
• Individual calendars for booking events and appointments
• Templates for tracking Tenant Satisfaction Measures

Integrations

• CRM integration
• Defect management software
• Payment and invoicing processing (Stripe, Xero)
• Marketing platform alignment
• Website integration
• Custom integrations available

Document and information management

• Centralised document library
• Property documentation hub for Golden Thread
• Bespoke Home User Guides and warranties
• Building information access
• Tenancy agreements and onboarding documents
• Compliance documentation storage

Payment and financial

• Rent and service charge payments
• Facility fee payments
• Stripe integration for seamless transactions
• Deposit management for amenity bookings

Questions your board will ask

Does this replace our CRM?

It can. Spaciable includes a CRM built for residential housing and most clients consolidate onto it. If you are committed to an existing CRM, Intelligence reads from it and adds the layer across it.

Which finance and back-office systems do you connect to?

QuickBooks, Xero and Sage directly, alongside common build, warranty and document systems. Anything with an API can be connected.

How long does implementation take?

Weeks, not quarters. One development first — prove the reporting and the automation, then roll across the portfolio.

See it on your own processes

Thirty minutes with Oscar, our Head of Partnerships, over Teams. Bring the systems you run today and we will show you what Spaciable 2.0 reads, automates and reports on.

Book a demo · See it in action · Request a brochure

"Since we first started working with Spaciable, we have felt thoroughly supported by them, especially with regards to training for the platform, which has sometimes been requested at short notice and has always been accommodated. We would definitely recommend Spaciable – both our admins and homeowners have commented on how useful and easy it is to use, with the notifications and document uploading tools proving particularly helpful."